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Frequently asked questions
What is the return policy?
We accept returns within 14 days of delivery. Items must be unworn and in original condition with tags attached. Refunds go back to your original payment method. Please note that return shipping costs are the responsibility of the customer. Contact us at stellas-styles@outlook.com to get started.
When will I get my order?
Orders are delivered within 15 – 18 business days from dispatch. "Expected to Ship" is the date your order leaves our warehouse — not your delivery date.
How much does shipping cost?
Shipping is FREE on all orders worldwide. Every order includes tracking. Please note that return shipping costs are the responsibility of the customer.
How can I contact you?
Email us at stellas-styles@outlook.com. We're available Mon – Sat, 9:00 – 16:00 CET. As a small team we aim to reply within 72 hours.
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